About us / Regulations

 Adrian Online Store Regulations

 

Version 1.2010 (20.05.2010)

 

 

1. INTRODUCTION

 

Adrian Online Store, operating at sklep.adrian-rajstopy.pl is run by Adrian Fabryka Rajstop Małgorzata Rosołowska-Pomorska, based in Zgierz ul. Aleksandrowska 207/211, Poland

 

2. GENERAL REGULATIONS

 

2.1. Placing an order at Adrian Online Store constitutes custommer's agreement to all terms and conditions in the regulations in force at the time the order placement.

 

2.2. The customer is obliged to familiarize with the content of all terms and conditions and is bound by these regulations at the time of order.

 

2.3. Terms may change. Any change will be published on the site: sklep.adrian-rajstopy.eu

 

2.4. The sales contract is concluded between the Customer and Adrian Fabryka Rajstop Małgorzata Rosołowska-Pomorska

 

2.5. The contract is concluded the sale of goods in accordance with Polish law.

 

RULES OF PURCHASING

 

3.1. Adrian Online Store located at sklep.adrian-rajstopy.eu is dedicated to purchases of selected original articles via the Internet.

 

3.2. Shopping in online Adrian Online Store may be made only by adults. A complete order form on sklep.adrian-rajstopy.pl is necessary for realisation of the order.

 

3.3. Prices in Adrian Online Store are only an invitation to tender within the meaning of. 71 of the Civil Code and do not constitute an offer within the meaning of art. 66 Civil Code. Summary catalog does not constitute an offer within the meaning of the Civil Code, is only informational.

 

3.4. Custommer, after selecting a specific product or products and placing it in virtual shopping cart should register into the system by completing the registration form with the data necessary to perform the contract.

 

3.5. Accepted orders are confirmed by e-mail or phone by Adrian Online Store. Sale agreement occurs when the order is confirmed by Adrian Fabryka Rajstop.

 

3.6. When sending a request, the customer states that he had read the Terms and Conditions of Adrian Online Store in accordance with the Act of March 2, 2000 "About the protection of consumer rights and liability for damage caused by a dangerous product," (Acts . Laws 2000 No. 22, pos. 271) and accepts its provisions.

 

3.7. Adrian Online Store takes orders every day of the year. Orders placed on Sundays and holidays will be realised the first working day following the day on which the order is placed.

 

3.8. Prices in Adrian Online Store are expressed in Euro (EUR) and include VAT. Adrian Fabryka Rajstop reserves the right to change prices without prior notification to the Custommer, provided that price changes do not apply to contracts which are in progress. The price of each product is valid at the time of order.

 

3.9. Adrian Fabryka Rajstop issues a sales document, in form of receipt or invoice.

 

3.10. Adrian Fabryka Rajstop may issue an invoice without having to obtain the signature of the Custommer.

 

4th FORMS OF PAYMENTS 

 

4.1. Payment is to be made by bank transfer.

 

5th TERMS OF DELIVERY OF GOODS

 

5.1. Custommer can choose the following forms of delivery of ordered goods:

a) delivery by Polish Post;

b) delivery by courier DPD

 

5.2. Adrian Online Store is obliged to

a) verify the data in the order form

b) contact the custommer to confirm these data and the quantity, type and price of ordered goods.

 

5.3. If the information submitted by the Custommer is correct, the order will be finally accepted, which will be confirmed via e-mail.

 

5.4. After final approval, the contract may not be modified.

 

5.5. Adrian Fabryka Rajstop reserves the right to reject incorrectly or partially completed order forms (in particular, erroneous e-mail address, telephone number). Orders also will be rejected if the the payment is not confirmed .

 

5.6. At the time the order is cancellation of the contract ,the personal data of custommer will be removed from the database.

 

5.7. Custommer receives an email informing shippement of his order.

 

5.8. Estimated time and cost of delivery has been defined in the annex document. The delivery costs are subject to change. COST TABLE - Appendix 1a

a) Confirmation of Order: Customer receives information confirming his order, including order number, description of selected goods, the selected method of payment and delivery

b) Payment by bank transfer - If the customer has chosen transfer payment, he will receive two types of information, depending on whether the confirmation of the transfer was successful or not. In the latter case, the e-mail contains a request to retry the payment.

c) Lack of confirmation of transfer - In the situation when successive attempts to pay by bank transfer are ineffective customer receives adequate information on the problem concerned, asking  to contact Adrian Online Store

d) Partial completion of the contract - If not all ordered items are available, the custommer receives a message with information about completed items in order to decide whether to cancel the whole order, or purchace articles available at the moment. If the customer does not take any decision on the partial completion of the contract within 4 days, the order is automatically canceled, and the customer is informed of the appropriate electronic message.

f) Completing and sending the order – When the order is completed, the customer receives a confirmation message.

g) Cancellation of contract - In the case of cancellation of the contract for the express request of the customer or due to lack of ordered goods in the warehouse, the custommer receives the relevant information together with the reasons for cancellation.

 

6th COMPLAINTS

 

6.1. If, the order goods are defected, the custommer may return them by mail to the following address: . Adrian Fabryka Rajstop, ul. Aleksandrowska 207/211, 95-100 Zgierz.

 

6.2. We do not accept parcels sent COD.

 

6.3. The complaint must be accompanied by the document prooving the purchase. The complaint should contain a description of the defects.

 

6.4. Complaints are dealt with within 14 days of receipt of the defected product.

 

6.5. In the case of a justified complaint, defective merchandise will be repaired or replaced by another and if it is impossible (eg due to exhaustion of goods), customer may choose other goods available in the store, for the same amount.

 

6.6. Complaints relating to mechanical damage caused during transportation package will be considered only on the basis of written complaint acompanied with along with the courier complaint protocol. The product should be returned to Adrian Fabryka Rajstop along with the purchase document and the reasons for the complaint.

 

7th REFUNDS OF GOODS PURCHASED

 

7.1. According to the Act of March 2, 2000 "About the protection of consumer rights and liability for damage caused by dangerous products" (OJ 2000 No. 22, pos. 271), the Custommer may return goods purchased in the store without giving reason within 10 days from the date of delivery.

 

7.2. If Custommer decide to withdraw from the contract, he shall return the goods duly packed within 10 days of their receipt, along with the completed statement and the accompanying sales document.

 

7.3. The costs of returning the goods shall be borne by the Custommer.

 

7.4. Returns are allowed only in the case of goods:

• not being used (which do not bear any traces of use)

• originally packed

• not otherwise damaged

• with original labels

• complete

 

7.5. If all the above conditions for return of goods will be met, the purchase amount will be refunded (excluding the shipping costs) by electronic transfer to the account designated by the Custommer.

 

8th DATA PROTECTION

 

8.1. Custommer agrees to the processing of personal data by Adrian Fabryka Rajstop Factory (in accordance with the Act of August 29, 1997 on the protection of personal data Dz. Ustaw No. 133, item. 883rd). Custommer personal data shall be processed solely in order to complete the order. These data is confidential and will not be disclosed to third parties.

 

8.2. Custommer's personal data is protected in accordance with the law on personal data and is not to be transferred, sold, or lent to other persons or institutions for purposes other than those related to the implementation of the contract.

 

8.3. Access to personal data is limited to Adrian Online Store administrator.

 

8.4. Each custommer has the right to inspect their data, to correct them and bringing a request to discontinue their use.

 

9th FINAL PROVISIONS

 

9.1. Adrian Fabryka Rajstop reserves the right to:

a) changes in prices and quantities of goods offered in Adrian Online Store

b) the withdrawal of the products from Adrian Oline Store

c) In case of several orders for one delivery, the transport fee will be charged only once.

 

9.2. In matters not covered by these Regulations, the provisions of the Civil Code and Law on the Protection of personal data and protection of consumer rights apply.

 

Appendix 1 Table of costs

 

 

Polish Post, regular mail: 5 Eur, each additional piece 0.25 Eur

 

Time of delivery: 3-4 days

 

Polish Post :Priority mail: 6 Eur - each additional piece 0.25 Eur

 

Time of delivery: 7 days

 

DPD courier within EU: 17 Eur

 

Time of delivery: 3-5 days

 

For deliveries outside EU, please contact us directly for the transport cost calculation.

 



design by VENTI Copyright © 2010 ADRIAN Fabryka Rajstop
Polityka cookie